Policies

All merchandise is the property of CYCLOS International LLC until full payment has been received. Orders shipped outside of the continental U.S. may be subject to import duties and value added tax in the destination country. CYCLOS is not responsible for the collection of any such taxes. The responsibility of paying such taxes and duties lies solely with the importing party (the customer).

From the date of purchase, each watch is protected by a 24-month limited warranty against manufacturing or material faults. CYCLOS, the CYCLOS logo, Parity, and am/pm are registered marks of CYCLOS WATCH Switzerland. The contents of this website are protected under US copyright law. No portion of this website may be duplicated, either in part or in total, without the prior consent of CYCLOS.

Copyrights

This website is Copyrights © 2005-2007 CYCLOS International LLC ("CYCLOS International"). All rights reserved. Individual documents may contain different copyright notices and/or additional proprietary notices.

Trademarks

All registered product names and technology patents and trademarks indicated on this site are registered trademarks of CYCLOS WATCH Switzerland or are the sole property of their respective companies. Except as expressly granted in this section (or to you specifically in writing), neither CYCLOS WATCH or CYCLOS International LLC nor any its suppliers grant any express or implied right to anyone for any patents, copyrights, trademarks or trade secret information.

Confidentiality

Certain areas on this web site may contain CYCLOS International confidential information. [A valid user name and password are required to access those areas.] Access by unauthorized persons, and unauthorized use or disclosure of CYCLOS International confidential information, may be a violation of CYCLOS International’ rights and are strictly prohibited. By accessing CYCLOS International confidential information, you agree to keep this information confidential, or, if you have a contractual right to use CYCLOS International confidential information for your customers, your customers’ networks. You also agree to treat this confidential information with a standard of care which is of at least as high a standard as that which you apply to your most confidential information and to only disclose it within your company to employees with a “need to know” who are instructed and agree not to disclose the information and not to use the information for any purpose not permitted. [You will not alter, decompile, disassemble, reverse engineer, or modify any of this confidential information that you receive.]

 

Any questions, comments, suggestions, or other information submitted to CYCLOS International in response to this web site shall be deemed non-confidential and CYCLOS International shall be free to use, reproduce, disclose and distribute such information and any ideas contained therein in any manner without limitation.

CYCLOS International discourages you from sending us any information that you consider to be confidential or proprietary through this web site. Please note that if you do send us any such information or material, CYCLOS International will assume it is NOT confidential.

Ownership

The information on this web site, along with any materials incorporated herein (including, for example, white papers, press releases, data sheets, product descriptions and FAQs) is the copyrighted work of CYCLOS WATCH, CYCLOS International and/or its suppliers and is protected under US and worldwide copyright laws and treaty provisions. CYCLOS International grants you permission to copy such materials so long as each copy (i) is solely for your own informational, non-commercial use and is not modified or revised in any manner, (ii) plainly displays all copyright and other proprietary notices, in the same form and manner as on the original AND (iii) displays a statement that the materials are used solely with permission of CYCLOS International. No other use of the information is authorized.

Any product obtained from this web site is governed exclusively by the license terms accompanying the file or product or the terms of the license agreement that accompanied the original product licensed by you that you are updating, and by downloading such software or obtaining such product, you agree to abide by the terms of the license. Law expressly prohibits any reproduction or redistribution of such software or such product not in accordance with the license.

Nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent, trademark or copyright of CYCLOS WATCH, CYCLOS International or any third party.

Credit card policy

We will charge your credit card when your order is made and prior to shipment. If you order an item that is out of stock, we will not charge your account for that item, and notify you. Orders are sent to the billing address of the credit card unless further security verification exists.

Check or money order policy

For orders by check or money order, we will hold your order pending receipt of your payment for up to 10 days. All orders must be pre-paid. Any unpaid orders received will be canceled after 15 days. Please note that it takes one week for a check drawn on a bank outside Illinois to clear. When sending us a check, please enclose a printout of your order to ensure accuracy. Non-credit card orders may be sent to any address specified once the payment (check/money order/bank transfer) has been credited to CYCLOS’s accounts.

Currency Conversion

All prices listed in eSHOP are in United States dollars. Visa, MasterCard or Discover will automatically convert your purchase to your own currency on your credit card statement. If you wish to know the exchange rate in your own currency, please visit a Universal Currency Converter site or contact your card bank.

Returns

You may return your new watch(es) within ten (10) days of delivery for a full refund. Special order or Waitlist items that require a 10% non-refundable deposit are excluded. Waitlist items may be refunded for the full amount less the 10% non-refundable deposit. If item is not in stock at time of purchase, CYCLOS will contact customer via phone or email within 4 business days to notify customer. Item is considered a waitlist item if not in stock at time of purchase.

Product must be in original, mint condition and all package components returned via overnight or 2nd day delivery service. Customers are responsible for insuring returned shipments. If the return is a result of our error (you received a damaged, defective, or incorrect item), please contact us for resolution and we'll pay the return shipping cost.

Please note we accept domestic returns only. International orders are considered to be final.

Refunds

We can process returns and refunds only for items purchased through eSHOP or CYCLOS LLC. Refunds or returns of items purchased at an authorized CYCLOS reseller must be brought to that merchant for processing, yet please feel free to contact us. Please allow us two weeks to process the refund check.

Back order policy

All back-ordered items are subject to deletion. We make every effort to post “Sold Out” notices for any eSHOP items that are out-of-stock. In the event an item you ordered is unavailable, we will refund or credit your account for that item. Please check back with eSHOP or contact CYCLOS for availability.

Domestic Shipping

Shipping charges and applicable sales taxes are not included in the prices shown. We ship all orders will be shipped insured and via a traceable method. We typically use Express Mail Service (EMS) by the UPS or FedEx. We usually ship orders within 48 hours if you place your order during our business hours, Monday-Friday, 9am-5pm Central Standard Time (CST). If you place your order after business hours, we will ship within 48 hours of our receipt of your order, the next business day.

International Shipping

The shipping rate for your order, which is determined by value, weight and destination, is not calculated during the checkout process of the eSHOP. Typical international express shipments for one watch range between $95-$150 globally. Additionally, please note your packages may be subject to customs fees and import duties assessed by the country to which you have your order shipped. These charges are always the responsibility of the recipient.

NOTE: We ship all international orders will be shipped insured and via a traceable method. We ship via Express Mail Service (EMS) by the U.S. Postal Service or other carrier such as UPS or FedEx.

We accept only credit cards or bank wire transfers as payment for international orders.

Payment Options

Online purchases from CYCLOS LLC must be made using a credit card or as a purchase order with check/money order to be sent. We accept Visa, MasterCard, and American Express. Non-credit card orders may be sent to any address specified once the payment (check/money order/bank transfer) has been credited to CYCLOS’s accounts. We accept only credit cards or bank wire transfers as payment for international orders.

Privacy and Security

We at CYCLOS LLC are committed to protecting your privacy. We use the information you provide during online purchasing to process your online orders only. We do not sell, trade or rent your personal information to others. CYCLOS LLC may release account information when we believe, in good faith, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of CYCLOS, our users, or others. We collect no other personal information about you other than what you provide during the checkout process.

Personal Information Collected

In order to process your online order, we require your name, email address, credit card number, expiration date, the name and billing address of your credit card, shipping address if different than your credit card billing address, and a contact phone number. This allows us to process and fulfill your order and to notify you of your order status.

Protecting Your Personal Information

When you provide us your personal information to process your online order, receive this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts all personal information you send us, ensuring that this information is sent to us in a private and secure manner. Once received, all of your personal information is protected against unauthorized access.

A CYCLOS representative will only ask you for credit card information if they are taking an order placed by phone. We will never contact you by phone or email to ask for your credit card information. If you receive a phone call or email requesting such information – DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, contact us by phone, fax or email below and let us know that you have been contacted. CYCLOS representatives may contact you by phone or email to confirm the details of your order if required for fulfillment.

Consent

By using our website, you consent to the collection and use of your personal information by Mighty Leaf Tea Company. If we change our Privacy policy, we will post the changes to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Sales Taxes

For all CYCLOS purchases, sales tax will be charged where CYCLOS International LLC is required by law to charge tax. We will charge the applicable City, County and State sales and or use taxes in the following states: Illinois residents are subject to 7.5% sales tax. Residents in other states are not subject to sales taxes unless an Authorized CYCLOS Retailer is present, tax contingent on state law.

Taxes that appear on your online order are approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. Orders shipped to IL will have all applicable local and state sales taxes added to your total order, and to your shipping charges where appropriate.

Disclaimers

We work hard to make this web site interesting and user-friendly, but we cannot guarantee that our users will always find everything to their liking. Please read this Disclaimer carefully before using our web site.

YOU AGREE THAT YOUR USE OF THIS SERVICE IS AT YOUR SOLE RISK. BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE, AND THE INHERENT HAZARDS AND UNCERTAINTIES OF ELECTRONIC DISTRIBUTION, THERE MAY BE DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH SUCH INFORMATION. IF YOU RELY ON THIS SERVICE OR ANY MATERIAL AVAILABLE THROUGH THIS SERVICE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL AND/OR DATA DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH CYCLOSDIRECT.COM, CYCLOS INTERNATIONAL, CYCLOS WATCH (COLLECTIVELY “CYCLOS”) OR ANY OF ITS AFFILIATES.

THIS SERVICE IS PROVIDED TO YOU AS IS, WITH ALL FAULTS, AND AS AVAILABLE. CYCLOS AND ANY OF THE CONTRIBUTORS TO THIS WEB SITE AND THEIR AFFILIATES, AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THIS SITE, NOR DO THEY GUARANTEE THAT THIS SITE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WITH RESPECT TO DOCUMENTS AVAILABLE FROM THIS SERVER, NEITHER CYCLOS, NOR ANY OF THE CONTRIBUTORS TO THIS WEB SITE OR THEIR AFFILIATES, AGENTS AND LICENSORS, MAKES ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR ASSUMES ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT, OR PROCESS DISCLOSED, OR REPRESENTS THAT ITS USE WOULD NOT INFRINGE PRIVATELY OWNED RIGHTS. WE DO OUR BEST' TO PROVIDE USEFUL INFORMATION, HOWEVER, WE MAKE ABSOLUTELY NO GUARANTEES AS TO THE CURRENCY, ACCURACY, OR QUALITY OF INFORMATION WE PUBLISH.

UNDER NO CIRCUMSTANCES SHALL CYCLOS, ANY OF THE CONTRIBUTORS TO THIS WEB SITE AND THEIR AFFILIATES, AGENTS AND LICENSORS, OR THEIR AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF USE OF THE INFORMATION CONTAINED ON OR THE PRODUCTS SOLD THROUGH CYCLOSDIRECT.COM, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF CYCLOS, ANY OF THE CONTRIBUTORS TO THIS WEB SITE AND THEIR AFFILIATES, AGENTS AND LICENSORS, AND THEIR AFFILIATES, AGENTS AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU AGREE THAT THE LIABILITY OF CYCLOS, ANY OF THE CONTRIBUTORS TO THIS WEB SITE AND THEIR AFFILIATES, AGENTS AND LICENSORS, AND THEIR AFFILIATES, AGENTS AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY CONNECTED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE SERVICE OR PRODUCT FOR THE USE OF THE PRODUCT. CYCLOS MAY, BUT IS NOT OBLIGATED TO, MONITOR OR REVIEW STATEMENTS MADE BY THIRD PARTIES ON THIS WEB SITE. USERS OR OTHER THIRD PARTIES MAY POST STATEMENTS OR INFORMATION ON SOME PORTIONS OF THIS WEB SITE FROM TIME TO TIME. CYCLOS MAKES NO REPRESENTATION AS TO THE ACCURACY, APPROPRIATENESS, LEGALITY, OWNERSHIP OR OTHER ASPECTS OF SUCH STATEMENTS OR INFORMATION. CYCLOS EXPRESSLY DISCLAIM ANY LIABILITY FOR SUCH THIRD PARTY STATEMENTS UNDER CRIMINAL OR CIVIL LAWS RELATING TO DEFAMATION, INTELLECTUAL PROPERTY INFRINGEMENT, PRIVACY, OBSCENITY, OR OTHER AREAS OF LAW. ALSO, AT TIMES THIS WEB SITE MAY CONTAIN LINKS TO WEB SITES MAINTAINED BY OTHER COMPANIES, INDIVIDUALS OR AGENCIES WHICH ARE PROVIDED AS A CONVENIENCE TO CYCLOSDIRECT.COM OR CYCLOSDIRECT.COM USERS. THESE LINKED WEB SITES ARE NOT UNDER THE CONTROL CYCLOS, AND ARE PROVIDED MERELY AS A CONVENIENCE. THE INCLUSION OF SUCH LINKS DOES NOT IMPLY AN ENDORSEMENT, AND CYCLOS IS NOT RESPONSIBLE FOR THE ACCURACY OF INFORMATION ON SUCH WEB SITES. CYCLOS DOES NOT MONITOR OR REVIEW THE CONTENT OF SUCH THIRD PARTY WEB SITES AND THEREFORE ADVISES YOU THAT YOUR ACCESS BY LINK TO THIRD PARTY WEB SITES IS AT YOUR OWN RISK.

Transmission of Personal Data/User Communications.

Except as required by law, CYCLOS International will maintain the confidentiality of all personal contact information (name, address, phone number, email address) transmitted to CYCLOS International by the user.

Any feedback you provide at this web site or to the web site managers shall be deemed to be non-confidential and CYCLOS International will have no obligation to protect such information and may use such information in any way it chooses.

Cookies

A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of this site use cookies to track user traffic patterns. We do this in order to determine the usefulness of the information on this site to our users and to see how effective our navigational structure is in helping users reach that information. CYCLOS International does not correlate this information with data about individual users, nor does it share this information or sell it to any third party.

If you prefer not to receive cookies on this web site , you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. [You do not need to have cookies turned on to use any area of this web site].

U.S. Government Rights

Certain items on this web site may constitute "commercial computer software" or "commercial computer software documentation" as those terms are used in 48 CFR 12.212. Unless otherwise agreed, use, duplication, or disclosure of such software and documentation by U.S. Government civilian agencies is subject to restrictions as set forth in 48 CFR 52.227-14 (ALT III) and 48 CFR 52.227-19, and use, duplication, or disclosure by DoD is subject to restrictions as set forth in 48 CFR 227.7202-1(a) and 48 CFR 227.7202-3(a) or, if applicable, 48 CFR 252.227-7013(c)(1)(ii) (OCT 1988). CYCLOS International LLC[insert address] is unpublished-rights reserved under the copyright laws of the United States.

Compliance With Applicable Laws; Export Control Laws

All applicable federal, state and local laws govern user access to this Web Site. All information available on the Web Site is subject to U.S. export control laws and may also be subject to the laws of the country where you reside. All CYCLOS International products and publications are commercial in nature. Neither CYCLOSDIRECT.COM nor CYCLOS International makes any representations regarding the legality of access to or use of this web site or the information contained therein from other countries. Any export or use of the information contained herein or the products sold through this web site by a user must be in compliance with all U.S. export laws and regulations in effect at the time of such export or use, and use is limited as described herein. Access in countries where the information contained herein or the products sold through this web site are illegal is prohibited. Users who access this web site from outside of the United States do so at their own risk and are responsible for compliance with applicable US export and local country laws.